VIETNAM RAILWAYS BAGGAGE

Overview

Vietnam Railways provides convenient and safe baggage services for all passengers. Understanding the baggage policy will help ensure a smooth and comfortable journey for everyone. Below are the guidelines for hand luggage, checked baggage, and additional services.

Hand Luggage

Allowed Items

Passengers can bring personal items such as:

• Handbags
• Laptops
• Books or magazines
• Baby products

Prohibited Items

Prohibited items include but are not limited to:

• Explosives, flammables, or hazardous chemicals
• Sharp objects such as knives and scissors
• Live animals without prior approval

Checked Baggage

Checked baggage is an optional service for passengers who need to transport larger or heavier items. The following limits apply:

Additional Conditions

• Baggage must be properly packed and labeled with the passenger's name and contact information.
• Items exceeding 32 kg per piece will not be accepted.

Excess Baggage

For passengers with baggage exceeding the allowed limits, Vietnam Railways offers the option to purchase additional weight:

Baggage Services

Oversized Items

Passengers with oversized items, such as bicycles or large musical instruments, must notify Vietnam Railways in advance. A special handling fee may apply.

Storage Options

For passengers who need to store their baggage temporarily, Vietnam Railways provides baggage storage services at major stations. Fees vary based on storage duration and baggage size.

Lost or Damaged Baggage

In the event of lost or damaged baggage, passengers should report immediately to the station staff or baggage service desk. Compensation will be provided according to Vietnam Railways' policy.

Important Notes

• Ensure all luggage complies with Vietnam Railways' regulations to avoid inconvenience.
• Arrive at the station at least 30 minutes before departure for baggage checks.
• Travelers are responsible for their personal belongings during the journey.

For further assistance regarding baggage policies, please contact Vietnam Railways’ customer service hotline or visit the nearest station.