* Infants (< 6 years) ride free on adult's seat (1 per adult).
* For own seat, please book a child ticket.
* Luxury trains are only available on the Da Nang - Hanoi - Sapa routes.
TRAIN TICKET POLICY
Ticket Change and Cancellation Fees
Seat Class
Change Fee
Cancellation
Conditions
VIP Sleeper (2-berth cabin)
20% of the original ticket price + fare difference
Not permitted
Changes must be made at least 48 hours before departure time
VIP Sleeper (4-berth cabin)
20% of the original ticket price + fare difference
Not permitted
Changes must be made at least 48 hours before departure time
Deluxe Sleeper (4-berth cabin)
20% of the original ticket price + fare difference
Not permitted
Changes must be made at least 48 hours before departure time
Sleeper Berth (6-berth cabin)
30% of the original ticket price + fare difference
Not permitted
Changes must be made at least 48 hours before departure time
VIP Soft Seat (AC)
20% of the original ticket price + fare difference
Not permitted
Changes must be made at least 48 hours before departure time
Soft Seat (AC)
30% of the original ticket price + fare difference
Not permitted
Changes must be made at least 48 hours before departure time
Luggage Policy
Hand Luggage: Passengers are allowed to carry hand luggage within the following limits:
Weight: Up to 20 kg (luggage exceeding 20 kg must be checked in)
Dimensions: Maximum length 0.8m, width 0.5m, height 0.16m
Checked Luggage: Checked luggage must adhere to the following conditions:
Properly packed to avoid damage during transport
Details such as recipient name, phone number, and address must be clearly labeled
Items like motorbikes or bicycles must be registered separately
Important Notes
Changes made within 48 hours of departure are not allowed.
Passengers must comply with the luggage size and weight restrictions to avoid additional fees.
All luggage exceeding the allowed weight must be checked in at the station with applicable fees.
Top Destinations
Hanoi
Hanoi is the cultural capital of Vietnam and its heart and soul.
Sapa
Renowned for its terraced rice fields, vibrant hill tribe culture, and misty mountain scenery.
Da Nang City
Da Nang is a coastal city known for its sandy beaches.
Ho Chi Minh City
It is Vietnam’s largest city and an important economic, trade, cultural and research centre.
